Privacy Policy

Effective Date: October 7, 2025
Last Updated: October 7, 2025

At Janswaraaj.com, operated by Terabyte Studio Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website and services.

1. Information We Collect

We collect information to provide better services to all our users. This may include:

Personal Information: Name, email address, phone number, date of birth, and other details you provide during registration or profile creation.
KYC Data: If you choose to become an Author or Vendor, we may collect identity verification documents such as Aadhaar, PAN, or business proof.
Usage Data: Pages visited, time spent on site, clicks, device type, browser information, and IP address.
Transaction Data: Purchase history, payment details (secured via trusted third-party gateways), and vendor payouts.
Communication Data: Messages, feedback, or support inquiries sent through our website or email.

2. How We Use Your Information

We use your data to:

Provide and improve our services.
Verify identity for KYC and vendor eligibility.
Process payments, orders, and commissions.
Display your content, ratings, or achievements on Janswaraaj.com.
Send notifications, offers, and updates related to your activity.
Maintain security and prevent fraudulent activities.

We do not sell or rent your personal information to any third party.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic.
You can disable cookies in your browser settings, but some site features may not function properly.

4. Data Sharing and Disclosure

Your data may be shared with:

Service providers such as payment gateways, printing partners (like Qikink), delivery agents, and analytics tools — only to the extent necessary for service delivery.
Legal authorities if required under applicable law or legal processes.

We ensure all partners adhere to privacy and data protection standards.

5. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or disclosure. However, no online platform can guarantee absolute security.

6. Your Rights

You have the right to:

Access, update, or delete your account information.
Withdraw consent to data processing (subject to legal obligations).
Request details of the data we hold about you via support@janswaraaj.com.

7. Retention of Data

We retain user data only as long as necessary for providing services or as required by law. Upon account deletion, personal data is removed or anonymized within 30 days, unless legal retention is mandated.

8. Children’s Privacy

Our services are intended for users aged 13 years and above. We do not knowingly collect data from minors. If we discover any such account, it will be deleted immediately.

9. Legal Jurisdiction

All legal matters related to Janswaraaj.com are governed by the laws of India.
Any disputes shall fall exclusively under the jurisdiction of the Courts of Darbhanga, Bihar.

10. Contact Information

For any privacy-related concerns, reach out to:
📧 Email: support@janswaraaj.com
📞 Phone: +91-9709646047
🏢 Parent Company: Terabyte Studio Pvt. Ltd., Darbhanga, Bihar, India

11. Updates to this Policy

We may update this Privacy Policy periodically to reflect new features or legal requirements. The updated version will always be available on this page with the revised date.

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